Reviews & Quality
Quality assessed. Feedback valued.
We invite every customer to share their experience after their certificate is lodged. Your feedback helps us maintain our service standards and helps local property owners choose with confidence.
- Independent accreditation audits
- Transparent fixed pricing
- Written complaints procedure
Our standards
What every customer can expect from EPCExpress.
We operate to clear service standards backed by statutory accreditation, professional insurance, and independent quality audits.
Accredited assessors
Every certificate is produced by an accredited, DBS-checked assessor whose credentials can be verified on the national register.
Guaranteed fixed prices
The price you see is what you pay. Lodgement fees are included and there are never hidden costs on arrival.
48-hour lodgement
Certificates are submitted to the government register within 48 hours of the survey, keeping property sales and lets moving.
Plain-English advice
We explain what the rating means, which recommendations make financial sense, and how to reach MEES compliance.
Had an assessment?
Tell us how it went — good or bad.
Reviews help property owners choose with confidence, and direct feedback helps us resolve any issues quickly. We review all feedback personally.
Send us your feedback
Tell us about your survey experience directly using our contact form.
Quality assurance & formal complaints
If any part of our service falls short, please let us know immediately. Email info@epcexpress.uk or call 07777 414411 and our management will respond within one working day. Every certificate also carries a formal complaints and arbitration procedure through the government-approved accreditation scheme.
Book with confidence
Professional energy assessments across Greater Manchester.
Fixed prices, accredited assessors, certificate lodged within 48 hours.